Privacy Policy
This Privacy Policy describes how 24Crush (“we”, “us”, “our”) collects, uses, and shares information when you use the 24Crush mobile app and related services (the “Service”).
Information We Collect
- Account & authentication: We use sign-in providers (Apple, Google, Facebook). We receive identifiers and basic profile details needed to create your account.
- Profile information: Photos, bio, interests, preferences, and other profile fields you choose to provide.
- Location: With your permission, we collect location (or an approximation) to show you people nearby and calculate distance.
- Chat & interactions: Messages and metadata needed to deliver chats, enforce our rules, and prevent abuse.
- Device & app data: Basic diagnostics (e.g., app version, device type) and event logs for security and reliability.
- Purchases: If you subscribe, Apple processes payment. We receive subscription status and transaction metadata (not your card details).
How We Use Information
- Provide core features: matching, chat, profile editing, and account management.
- Protect the Service: detect fraud, abuse, and enforce Community Guidelines.
- Improve reliability: debug crashes, prevent outages, and monitor performance.
- Customer support: respond to your requests and safety reports.
How We Share Information
We do not sell personal information. We share information only as needed to operate the Service:
- Service providers: Hosting, storage, and infrastructure providers (e.g., cloud services), and tools used for operations and security.
- Sign-in providers: Apple/Google/Facebook to support authentication.
- Legal & safety: If required by law, or to protect users, our team, or the public.
Data Retention
- Account & profile: Retained while your account is active. If you delete your account, we delete or de-identify your profile data unless we must keep it for legal, safety, or fraud-prevention reasons.
- Chat: In-app chat history is intended to be available for a limited window (for example, up to ~7 days). Retention may be longer if needed for safety, abuse prevention, or legal compliance.
- Logs: Operational logs are retained for a limited period for security and debugging.
Your Privacy Rights (United States)
Depending on where you live, you may have rights to access, correct, delete, or obtain a copy of your personal information, and to opt out of certain processing. To make a request, contact us at crushai.team@gmail.com.
We may need to verify your identity before responding. We do not discriminate for exercising your rights.
Children
The Service is intended for adults. You must be 18 or older to use 24Crush. We do not knowingly collect personal information from children.
Security
We use reasonable safeguards designed to protect information. No method of transmission or storage is 100% secure.
Changes
We may update this Privacy Policy from time to time. If changes are material, we will provide notice in the app or on this page.
Contact
Email: crushai.team@gmail.com